Five Year Limited Warranty – Falcon Graphite Rods warrants that your new Falcon rod will be free from defects in workmanship and materials for five (5) years as long as you, the original purchaser, own the rod. Damage caused by misuse, abuse, and/or normal wear and tear is not covered by this warranty.
5-Year Rods – BuCoo, Coastal, Deep Blue, EVO, HD, Marsh, Slab
Lifetime Limited Warranty – Falcon Graphite Rods warrants that your new rod will be free from defects in workmanship and materials for as long as you, the original purchaser, owns the rod. Damage caused by misuse, abuse, and/or normal wear and tear is not covered by this warranty.
Lifetime Limited Rods – Cara, Coastal Clearwater, Expert, Lowrider
Each Falcon rod is warranted against defects in manufacturing and/or materials. In addition, we offer an "out of warranty replacement policy" where you can replace your damaged rod at a reduced cost. Please contact us at warranty@falconrods.com with any questions.
Thank you for purchasing a Falcon Rod. When you receive your new Falcon rod, register it using the form below within 30 DAYS OF PURCHASE to become eligible for rod warranty. Should your Falcon rod fail to function as designed, please reach out to us an we will assist you further. Note: Rod purchases made before January 1, 2024 will be handled using our previous warranty policy and on a case-by-case basis.
To fulfill warranty claims, all purchases must be REGISTERED ONLINE or proof of purchase must be INCLUDED with package as well as return shipping information.
If you would like to submit your rod for a warranty claim, please follow steps below to insure we will receive and review your claim. Please note, accidental damage like stepped-on guides and crushed blanks from car doors is not the result of a defect and will not be covered under warranty.
To fulfill warranty claims, we require the six-inch decal section portion located directly above the reel seat to be returned. Please ensure that you use a padded envelope for shipping, as paper envelopes may tear during transit and result in loss.
To file a warranty claim, send the 6" rod decal section, postage prepaid and insured to the following address:
Falcon Graphite Rods
Attn: Warranty
1823 West Reno
Broken Arrow, Oklahoma 74012
Along with the decal section, for US addresses, please include $20.00 for return shipping and handling, your name, shipping address (Please no P.O. Boxes.), and phone number. However, if your rod broke within 30 days of purchase, the $20.00 shipping fee will be waived.
Items submitted for warranty cannot be returned. Please allow 2-3 weeks for return shipping. Thank you for your cooperation in following our warranty policy. If you have any questions or need further assistance, please contact our customer service team.
INCIDENTAL AND CONSEQUENTIAL DAMAGES ARE EXCLUDED FROM WARRANTY.
For more information please contact warranty@falconrods.com
